MONTHLY WORDPRESS SUPPORT
Updates, daily backups, monitoring, and proactive security. Focus on growth — we handle the technical side.
Your WordPress website needs regular care to run reliably and securely. Our monthly support covers everything you need — from security updates and backups to performance and uptime monitoring. No more worrying about hacker attacks or unexpected downtime.
Chochi.eu WordPress support is designed for businesses that want the confidence of knowing their website runs flawlessly 24/7. Invest in your customers’ satisfaction and your own peace of mind.
OUR SUPPORT SERVICES
Complete Care for Your Website
Proactive maintenance, security, and monitoring for your WordPress website. Everything you need for smooth website operation in one monthly package.
Security Updates
Regular updates to WordPress core, themes, and plugins with compatibility testing. Security patches and monitoring for the latest threats. Your website is always protected against known vulnerabilities.
Daily Automatic Backups
Complete backup of content, database, and files every day with a 30-day history. Quick website recovery in case of issues with a single click directly from the admin panel.
24/7 Uptime monitoring
Continuous monitoring of your website’s availability with instant alerts on outages. Speed and Core Web Vitals monitoring for optimal performance and SEO.
Malware scanning & cleanup
Daily scanning for malware and suspicious activity with automatic alerts. In case of an attack, we ensure quick cleanup and restoration of website security.
Performance Optimization
Regular database cleanup, image optimization, and cache configuration. Page speed monitoring and implementation of improvements for a better user experience.
Priority Support and Monthly Reports
Direct access to a WordPress expert with a guaranteed response time of 4 hours. Monthly reports on website status, completed tasks, and improvement recommendations.
PREMIUM TOOLS
in every support plan
Wordfence Security Pro for advanced security
WP Rocket for maximum page speed
UpdraftPlus for professional backups
Smush Pro for image optimization
Rank Math Pro for technical SEO
Uptime monitoring with UptimeRobot
Staging environment for safe testing
WordPress Support Plans
BASIC HELP
69€/month
Basic care for smaller websites
✅
WordPress and plugin updates
✅
Security scanning
Weekly backups
✅
Basic database optimization
✅
Email support within 48h
ESSENTIAL ⭐
129€/month
Most popular plan for businesses
✅
Everything from the BASIC plan
✅
Daily backups + uptime monitoring
Theme and plugin audit
✅
Performance optimization
✅
Support within 24h + monthly report
PREMIUM
199€/month
Comprehensive care for demanding websites
✅
Everything from the ESSENTIAL plan
✅
SEO services and GDPR compliance
Minor content and design edits
✅
Training and consultations
✅
Priority support within 4h + phone
FAQ (Frequently Asked Questions)
What if I need help outside of business hours?
Monitoring runs 24/7 automatically. In case of critical outages, you will receive an SMS and email immediately. With the PREMIUM plan, you also get a phone line with a guaranteed response within 4 hours.
Can I upgrade to a higher plan at any time?
Yes, upgrades are available at any time with no notice period. The price difference will be prorated. Downgrades are possible at the end of the billing period.
What happens if my website gets hit by malware?
First and foremost, we do everything to prevent this from happening. If such a situation occurs, you will be notified immediately and we will begin cleanup. If necessary, we will restore your website from a backup. Malware cleanup is included in all plans at no extra charge.
Are your services suitable for online stores?
Absolutely! Online stores have the highest demands for security and availability. We recommend the ESSENTIAL or PREMIUM plan for WooCommerce and other e-commerce solutions.
Can I cancel the service at any time?
Yes, no lock-in. Cancellation is possible at the end of any calendar month with a 30-day notice period. All backups will be provided to you for download.
One hacker attack can cost more than a year of our support. Why take the risk?